Testing the method over a number of years has been crucial in convinving us that we can give the same high level of customer satisfaction across the country as we can in our business town, Bristol.
Through this process we have forged many strong relationships, foremostly built on good cake of course, but also trust, reliability and consistency.
Most of these customers, I have to confess, I've not met - our relationships built on the meager scraps of the confirmation email that the next order of fantastic cake will be delivered next day as requested! This amongst other things, such as convenience of online payment, has convinced me that making our offer available online 24/7 is an extension of our great service, and a platform in which to build the picture of our Company and products, for which provenance is so important.
We chose Cakesmihs as our online brand as it captures the skill and craft associated with our handmade products.