We have been very pleased with UPS however they do have limitations around special delivery and weekend services; an area in which parcelforce is very strong. By having the two carriers working side by side we are able to offer the best of both worlds, continuing to give you the service and choice your business needs. Already in place on the website is a Saturday pre-noon service via a check box in the checkout. Unfortunately, it does come at a surcharge of £10 + vat. This is a consignment charge irrespective of the number of boxes. We understand that you will try to avoid using it but the knowledge it's there if you need it is reassuring I'm sure. In the near future, we will also add express services to ensure that your cakes arrive before service if needed. Another massive bonus is Parcelforce's coverage, adding many Scottish postcodes, as far as Aberdeen, to our next day pre-noon service. The things that happen whilst we sleep hey!
As ever we are always looking to improve our services to you. If you have any suggestions or ideas please drop us a line - after all, you're the people we do it for!