All of your cake orders are delivered between 8am and 12 noon on your requested delivery date. If your business is closed between these hours, or nobody is available to collect the order, your DPD driver will leave the cakes at a place deemed a suitable safe place. You can put yourself back in control by selecting your own safe place for the cakes to be left if this situation was to arise.
How do I do this? Download the Your DPD app on your smartphone: take a picture of your safe place and upload this direct to your DPD account. This will then be available at all times to your driver. Please contact Cakesmiths HQ on 0117 941 3065 if you have any questions about this service or need any help with set-up.